FAQ

Is there a free trial or a free plan?

Of course! You get 100 free messages every month that you can use in any way you want. You can either test it out in our dashboard or you can try it out on your website.

Can I get a discount?

We are here to help you build the best chatbot possible. If you feel that you cannot afford our pricing plans, please reach out to us at [email protected] and we will do our best to help you out.

What kind of data sources can my chatbot use?

You can upload pretty much any sources of text data you can imagine.

We can scrape your website, you can upload as many files, raw text or even database connections as you want.

How much data can I upload to a chatbot?

The total amount of characters you can upload is depending on your price plan.

This total amount of characters can be used for one or several chatbots, meaning that you can spend everything on one chatbot or split it up between several.

When are the messages renewed?

The messages in your pricing plan are renewed the 1st of every month.

What happens if my quota runs out?

If our system detects that you are about to run out of messages, we will send you an email. If we don't get a response within a reasonable amount of time, our system will automatically disable the chatbot on your website.

Are you GDPR compliant?

Our system is first and foremost a tool to connect your website to an AI system (e.g. OpenAI or HuggingFace).

However, we do also store data to provide you with statistics etc. This data is stored securely in fully GDPR compliant servers hosted in Europe by a European hosting company.

This is a complicated question that we are more than willing to discuss with you. Please reach out to us to get to know more!

What is an organization?

An organization is a way of grouping chatbots together. Our pricing plans are per organization and you can have as many chatbots as you want in an organization. You can also invite other people to your organization and they will be able to access all the chatbots in the organization.

How many chatbots can I create?

You can create as many chatbots as you want within an organization.

Can I have invite other people to a bot?

Absolutely! You can invite other people to your organization and they will be able to access all the chatbots withing this organization

Didn't find what you were looking for?

We would love to talk to you!